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Leading Automotive
Warranty Processing Company

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North America’s Most Reliable

Automotive Warranty Processing Services

The Industry Leader in Warranty Claims Management

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ACCOUNTABILITY

  • Work Transparency
  • Guaranteed Time Submission
  • Guaranteed Work
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EXCELLENCE

  • Highly-Experienced Employees
  • Diverse Brand-Specific Expertise
  • Full Availability
Efficiency

EFFICIENCY

  • Maximized Value
  • Processing at Scale
  • Process Driven

WHO WE ARE

  • Established in 1986, Warranty Processing Company is composed by a team of highly trained experts.
  • We assist hundreds of dealership companies and auto groups across the US.
  • By providing the most comprehensive warranty processing and administration service, we help clients save more, achieve their goals, and regain control of their company’s growth.
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Warranty Processing Company’s

Leadership Team

  • Mark J. Norman

    CEO / President
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  • Michelle Blair

    Regional Operations Manager
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  • Justin Carr

    VP Sales and Marketing
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  • Wendy Tucker

    Regional Operations Manager
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  • Jeanne Ragar 

    Corporate Training Manager 
    Read Bio
  • Richard de Garis

    VP Strategic Development
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  • Louise Williams

    Human Resources Director
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Result-oriented Warranty Processing Experts

Why Clients Choose Us

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We Have an Exceptional Team

  • Highly-experienced Employees
  • Wide & OEM-specific Expertise
  • Full Availability
  • Ongoing Internal Training
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Claims Guarantee

  • Claims processed within 24 hours
  • $1,000,000 E&O Policy against errors
  • Auditing and Review
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Focused Experience 

  • Daily and Monthly Reporting
  • Deep Tribal Line Knowledge
  • Complete Schedule Reconciliation
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Reputation 

  • Industry Leader in Claims Management
  • No Sales Team, we grow by word of mouth
  • Referred by Manufacturer Reps and 3rd Party Vendors
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CEO Perspective 

  • Collaborative Culture
  • Consistent Quality
  • Open Communication
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Integrated Approach 

  • Understanding All aspects of the Dealership
  • Bringing our Teams Together for Success
  • Non-Bias 3rd party Insight
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A Long-term Partnership

Warranty processing Company for all manufacturers, since 1986

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We Are Looking For Exceptional Professionals

Explore An Automotive Warranty Processing Career at WPC

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