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Basic info

Warranty Claims Processing Service Plans

Plan A

Plan B

Plan C

Basic claims processing and quality assurance
Quality assurance and booking
Full service warranty administration and quality assurance

Warranty Claims Processing Service Plans

Plan A

Basic claims processing and quality assurance

Plan B

Quality assurance and booking

Plan C

Full service warranty administration and quality assurance
Time & date track tikets received, paid, and returned
Warranty and audit compliance review
Claim submission and corrections to the manufacturer
Payment reconcilation and adjustments
Maximize the return following the P&P
Track and “work up” the warranty receivables schedule
Monthly reporting to management
WPC training to assist managers, advisors and technicians
Book the tickets and close to accounting
Assign the labor operations codes and flag technicians
You can always change the Plan

With Warranty Claims processing Services You WilL enjoy

Free Consultative Approach

A Free Consultative Approach

No Monthly Fees

No Down Time

No Upfront Costs

No Long-Term Commitments

No Service Fees

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Warranty claims Processing FAQ

Yes, we audit all repair orders for compliance and accuracy, which we stand by with a work guarantee.

Provided all information is complete and accurate, warranty claims are processed within 24 hours, and rejected claims are resubmitted within 48 hours.

A daily spreadsheet of all problem claims will be sent detailing any deficiencies and requesting the appropriate remediating action. You always have a current view of what is needed.

Yes, we work a schedule and provide a comprehensive monthly summary of outstanding schedule dollars and claims issues.

Yes, some dealers prefer us to post to the schedule. Some dealers want us to work up the accounting adjustments and have them approved by the dealership before posting.

Some dealers prefer to keep those functions in-house. It’s your choice and there is no additional cost for this service.

We can and the choice is yours. Some dealers would like us to work directly with the automotive manufacturer representative and keep them included in the communication.

Other dealers would like us to put all the information together for them regarding warranty claim issues so that they can connect with the rep themselves.