Guaranteed Results
We don’t get paid until you get paid. No upfront fees or costs.
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Automotive Warranty claim processing services
Have WPC handle the entire claim recovery process. You can focus on growing your service receivables.
Hundreds of years of combined experience
WPC experienced professionals bring timely execution with high value.
Claim centralization
Claim centralization will benefit your group through our manufacturer-specific experience.
Top Quality Service
WPC is a market leader in the automotive warranty processing industry
Auto Warranty Services Trusted Nationwide
- Getting all your warranty money for you is the priority. We utilize scalable resource management and focused expertise to recapture what belongs to you, timely and orderly.
- We have skin in the game. By processing your claims within 24 hours upon receipt, and buying any valid reimbursable claim if denied due to our negligence, we guarantee full accountability.
- Consider us an extended arm of your company. We will work closely with service managers, advisors, and technicians to ensure we’re on the same page in both process and money capture.
Warranty Claims Processing Service Plans
Plan A
Plan B
Plan C
Basic claims processing and quality assurance
Quality assurance and booking
Full service warranty administration and quality assurance
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Warranty Claims Processing Service Plans |
Plan A Basic claims processing and quality assurance
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Plan B Quality assurance and booking
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Plan C Full service warranty administration and quality assurance
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| Time & date track tickets received, paid, and returned | |||
| Warranty and audit compliance review | |||
| Claim submission and corrections to the manufacturer | |||
| Payment reconcilation and adjustments | |||
| Maximize the return following the P&P | |||
| Track and “work up” the warranty receivables schedule | |||
| Monthly reporting to management | |||
| WPC training to assist managers, advisors and technicians | |||
| Book the tickets and close to accounting |
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| Assign the labor operations codes and flag technicians |
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With WPC processing services you will
Maximize profit
Control warranty expenses
Leave the complicated and mundane work to us
Get receivables processed timely
IN-HOUSE COST
Salary + bonus + FICA + healthcare = high cost regardless of warranty volume. This cost will never go down.
Vacation planning, sick day coverage, training & education vs on-the-job mistakes all expend valuable management resource.
Your admin has a finite capacity. Business growth &/or adding stores will mean new hire(s) with even more cost and management.
“Work expands so as to fill the time available for its completion”.
Costs are many and high, including acquisition time, effort, onboarding, and training.
Mistakes by in-house staff mean lost warranty dollars.
WPC OUTSOURCE
You only pay for the warranty volume collected. And the cost per dollar decreases as the volume goes up.
We take care of all planning and management, ensuring constant, year-round, warranty coverage.
From $10,000 to $1,000,000 and beyond, we have you covered, every week, year-round.
One claim, or many claims; we will have all complete claims submitted to the manufacturer within 24hr of receipt.
We manage our workforce so you don’t have to. We’ve been doing this since 1986, and we’ve become exceptional at it.
We stand by our work and will pay you the full value of any valid reimbursable warranty claim that is ultimately denied because of our mistake.
High Quality Warranty Administration Services
