Consulting
Optimize operations, elevate customer satisfaction, and drive profitability with tailored dealership consulting services.

Dealership Warranty Consulting

Transform Your Dealership with Comprehensive Process Assessment and Expert Consulting+

Optimize Every Aspect of Your Dealership

A thorough assessment reveals opportunities to enhance efficiency, satisfaction, and profitability.

  • A comprehensive review of your dealership processes highlights strengths, weaknesses, and growth opportunities.
  • Optimize sales, service, parts, and financial departments to improve operational performance.
1

Discover the Areas that Define Success

We assess every critical department to unlock your dealership’s full potential.

  • Sales Process: Effectiveness of lead generation, sales presentation, negotiation, and delivery.
  • Service Department: Scheduling, diagnosis, repair process, and customer follow-up.
  • Parts Department: Inventory management, order fulfillment, and customer support.
  • Financial Services: Financing, leasing, insurance sales, and customer satisfaction.
  • Customer Relationship Management (CRM): Data accuracy, customer retention strategies, and complaint resolution.
2

Data-Driven Insights for Measurable Results

Our methods ensure no detail is overlooked in your dealership’s transformation.

  • Direct observation of processes and interactions.
  • Interviews with employees for firsthand insights.
  • Surveys and questionnaires for customer and team feedback.
  • Data analysis of sales records, service logs, and financial reports.
3

Strategies That Drive Results

From process optimization to employee training, we tailor solutions to fit your dealership’s needs.

  • Identify and eliminate inefficiencies.
  • Train employees to improve skills and knowledge.
  • Implement technology to streamline operations and enhance the customer experience.
  • Focus on personalized service to boost satisfaction and retention.
  • Establish key performance indicators (KPIs) to track progress.
4

Flexible Plans to Fit Your Dealership’s Needs

Choose a consulting package that aligns with your dealership’s goals and scale.

  • Plan A:
    1. Duration: 3 days (2 days assessment, 1-day follow-up in 45 days)
    2. Cost: $15,000 (includes expenses)
  • Plan B:

    • Duration: 1 week (5 days onsite, 1-day follow-up in 45 days)
    • Cost: $22,500 (includes expenses)
  • Plan C:

    • Duration: 1-month multi-rooftop 3-day bundle
    • Cost: Based on rooftop count (customized pricing).
5

I can’t believe how easy this process is!

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Charles Barnette – Service Manager
Land Rover Knoxville

Thank You for the dedicated work as I see nothing pending.  Awesome Job!

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Ryan Koenig – Service Manager
TYNAN’S Nissan/Kia

You’ve done a great job, and have been great to work with!

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Jeff Gehman – Service Manager/Parts and Service Director
Keller Bros. Ford

Choosing WPC is the best decision we have made for our Fixed Operations departments.

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Amy Wilson – Fixed Operations Director
Riverside Metro Auto Group

You do an amazing job and your communication with our team is awesome!

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Bryan Fitzgerald – Service Manager
Ciocca Dealerships

I can truthfully say that my best and most reliable employee doesn’t even work for me – she works for WPC.

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Jay Glaspie – Parts and Service Director
Snethkamp Automotive Group

I could not have done this without you.  

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David Skinner – Service Manager
Haron Auto Group

Thank you for being so awesome at your job & so pleasant and easy to work with!

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Desiree Rankin – Warranty Administrator
AutoNation

We appreciate your dedication, patience, and happy spirit!

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Mary Garcia – Sales Rep
Pollard Ford

Thank you everyone for the great job!

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Todd Heitz – National Corporate Fixed Ops Director
Greenway Automotive Group
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Top Quality Service

WPC is a market leader in the automotive warranty processing industry

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Ready to Take Your Dealership to the Next Level?

Our tailored consulting services are designed to boost your dealership’s performance.

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