Your Revenue Growth Is Our Top Priority
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MORE MONEY TO YOU
Let’s maximize the dollars entitled by the manufacturer to you! Reviewing every claim will save you hundreds of thousands to millions of dollars per year. In-house, you can achieve only 70%-80% of what belongs to you.
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DEDICATED AND SCALABLE RESOURCE MANAGEMENT
We are highly trained, specialized, and focused. By centralizing claims processing year-round, we handle the resourcing overhead without interruption.
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WORK ASSURANCE
We submit all complete claims to the manufacturer within 24 hours of receipt, buying any valid reimbursable claim if denied due to our negligence. WPC has $1,000,000 insurance against errors and omissions and $1,000,000 insurance against documentation loss.
Why Outsource Warranty Claims?
- Appreciate non-bias third-party overview.
- Focus on correcting issues while maximizing your dollars.
- No need to hire additional staff.
- Enjoy the value of trend reporting.
Warranty Administration Services for dealerships since 1986
Warranty Claims Processing Service Plans
Plan A
Plan B
Plan C
Warranty Claims Processing Service Plans |
Plan A Basic claims processing and quality assurance
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Plan B Quality assurance and booking
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Plan C Full service warranty administration and quality assurance
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Time & date track tikets received, paid, and returned | |||
Warranty and audit compliance review | |||
Claim submission and corrections to the manufacturer | |||
Payment reconcilation and adjustments | |||
Maximize the return following the P&P | |||
Track and “work up” the warranty receivables schedule | |||
Monthly reporting to management | |||
WPC training to assist managers, advisors and technicians | |||
Book the tickets and close to accounting |
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Assign the labor operations codes and flag technicians |
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WPC will maximize your profitability
Get warranty expenses under control with full scrutiny
Leave the complicated work to our experts
Get receivables processed faster and recapture aged money
IN-HOUSE COST
Salary + bonus + FICA + healthcare = high cost regardless of warranty volume. This cost will never go down.
Vacation planning, sick day coverage, training & education vs on-the-job mistakes all expend valuable management resource.
Your admin has a finite capacity. Business growth &/or adding stores will mean new hire(s) with even more cost and management.
“Work expands so as to fill the time available for its completion”.
Costs are many and high, including acquisition time, effort, onboarding, and training.
Mistakes by in-house staff mean lost warranty dollars.
WPC OUTSOURCE
You only pay for the warranty volume collected. And the cost per dollar decreases as the volume goes up.
We take care of all planning and management, ensuring constant, year-round, warranty coverage.
From $10,000 to $1,000,000 and beyond, we have you covered, every week, year-round.
One claim, or many claims; we will have all complete claims submitted to the manufacturer within 24hr of receipt.
We manage our workforce so you don’t have to. We’ve been doing this since 1986, and we’ve become exceptional at it.
We stand by our work and will pay you the full value of any valid reimbursable warranty claim that is ultimately denied because of our mistake.